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Privacy Policy

Introduction

 

At innovio.store, part of E-Group.store, we are committed to protecting your personal data and respecting your privacy.

This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

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What Data We Collect

 

We may collect the following types of personal data:

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  • Contact Information: Name, email address, phone number, and shipping address.

  • Payment Details: Payment methods and billing information (handled securely by third-party processors).

  • Website Usage Data: IP address, browser type, and activity on our website.

  • Communication Data: Any messages or inquiries you send us.

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How We Use Your Data

 

Your personal data is used for the following purposes:

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  • To process and deliver your orders.

  • To communicate with you about your purchases or inquiries.

  • To send marketing updates (only with your consent).

  • To analyze website performance and improve our services.

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Legal Basis for Processing

 

We process your data based on:

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  • Contractual Necessity: To fulfill orders and provide services.

  • Consent: For marketing communications and specific activities.

  • Legitimate Interests: To improve user experience and ensure website security.

  • Legal Compliance: To meet legal and regulatory obligations.

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Your Rights Under GDPR

 

As a user, you have the following rights regarding your personal data:

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  1. Access: Request a copy of the data we hold about you.

  2. Rectification: Correct inaccurate or incomplete data.

  3. Erasure: Request the deletion of your data ("right to be forgotten").

  4. Restriction: Limit how your data is processed.

  5. Data Portability: Receive your data in a structured, machine-readable format.

  6. Objection: Object to data processing for marketing or other purposes.

  7. Withdraw Consent: Withdraw consent at any time where applicable.

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To exercise your rights, please contact us at support@e-group.store.

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How We Protect Your Data

 

We implement industry-standard security measures, including encryption and secure data storage, to ensure your information remains protected against unauthorized access, loss, or misuse.

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Third-Party Sharing

 

We do not sell your data. However, we may share your information with trusted third parties, such as:

  • Payment processors for secure transactions.

  • Delivery partners to ship your orders.

  • Analytics tools to understand website performance.

All third parties are required to comply with GDPR and safeguard your data.

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Cookies and Tracking

 

We use cookies to enhance your browsing experience and analyze website traffic.

For more details, please refer to our Cookies Policy.

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Updates to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. Any updates will be posted on this page, and significant changes will be communicated to you directly where required.

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Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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Last Updated: December 2024

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